WTFrequently Asked Questions
You’ve got questions, we’ve got answers. Scroll down for info on some common questions people have or feel free to just contact us and we’ll save you from hunting for what you’re looking for.
What the Actual FAQ?!
We're super awkward in front of the camera, how's this going to work?
Basically everyone is awkward in front of the camera! The cute/cool/rad people in all our photos? Yup, they all said the same thing. But here’s the deal, we’ll give you a little guidance, we’ll give you something to do so you’re not so focused on the camera, we catch you in real moments when you don’t know we’re there and you’ll look as cute/cool/rad as you are in real life because it is literally what we do for a living… seeing people for who they really are and capturing a piece of that for them to hold.
Who's going to be our photographer?
All of your communication and meetings will be primarily with Beth. After you’ve had a chance to talk, Beth will pair you up with someone on the team who’s personality will compliment yours perfectly and they will be your lead photographer. You’ll also get a second photographer closer to your wedding date.
Beth will always be your point person leading up to and after the wedding day. Your lead photographer is who you will coordinate with on the day of your celebration.
If you know you have preference for who you’d like to work with on the team you can request that person and if they’re available on your date we can arrange for you to work together!
Does everyone get a second photographer?
Yes* – having two photographers means fewer missed moments, the freedom to be more creative and allows us to cover more of the action. This means that while one photographer is off taking photos of the two of you, there’ll be a whole set of photos from things happening elsewhere that you otherwise would have completely missed!
*If you’re having a small wedding – less than 30 people- it’s a little different and we only do 1 photographer.
I see a lot of candids on the website but do you also photograph details and family group photos?
Absolutely! All those details you spent so much time planning and creating are expressions of your style and are an important part of telling the story of your day but we prefer capturing your guests enjoying them rather than treating it like a product photoshoot.
You can get a better sense of this by looking through the weddings in the blog. It’s unlikely that you’ll ever have another chance to get photos with all these people from so many parts of your life so we embrace that but we try to keep it quick and simple so ya’ll can get back to the party asap!
Do we really need Prints and Albums?
We live in a digital world where the things we see are only remembered about as long as we are actually looking at them. Albums and prints are the opposite of the transient nature of the internet. So regardless of whether you are looking through your wedding album for the very first time or your great-grandchildren flip through it 80 years from now all of the love, joy and drunken dance moves from your day will be right there. It’s one of the most meaningful and important items you will ever invest in.
We believe it’s so important, we offer a 15% discount on print, product and album orders for you and all your guests for the first week your online gallery is live.
Do you require a retainer or deposit to reserve our date?
Yes, like all professional photographers, we do. However, it’s a simple flat fee of just $500 to book your date no matter which package you go with! The retainer is non-refundable but if you have to move the date we can easily reschedule (another perk of working with a team!).
Do you have insurance?
Absolutely! We are fully insured, licensed with the state (paying taxes, yay!) and some of us are also members of various professional organizations like the Professional Photographer’s Association. But beyond just the business side of things we also have backups of everything- From cameras, lenses and flashes to memory cards and batteries. All computer files are backed up to the cloud in real-time so even your photos have a backup!
What happens if our photographer gets sick or breaks both their legs?
Well, this is one of the reasons that working with a team is so amazing. Our team is all people who’s personalities and abilities are complimentary to each other so that no matter what, you’re always going to be in good hands.
Beth would get another member of the team as a replacement, coordinate the handoff of all information and notes and you’d never have to worry about a single thing. You can be sure that no matter who captures your day they’ll be fun, caring, and really damn good at documenting your day.
Do you know any other rad wedding vendors?
Oh boy DO WE! We’re active in the local wedding community and love working on side projects with some of the area’s most badass professionals. Let Beth know what you’re looking for and she’ll hook you up with some names and maybe even some discounts!
Free photography?? Gimme that!!
When and how do we get our photos?
Your photos will be ready about 6 weeks from your wedding day. There’s no limit on how many photos will be delivered but depending on how much action there is at your event, how many people attended and how long we are there for, it can be anywhere between 450-900 images. The images are edited and will be a mix of color and black and white photos.
The images will be available in an online gallery that you can share with your guests and they will be able to download watermarked, web-ready images for free. They can also order their own prints and products from the gallery as well, so you don’t have to worry about all that.
If you’re getting an album, you’ll come in for an album design session and you’ll receive your print and web-ready image files on a USB drive. If you’re not getting an album we’ll send you the USB with your files and you’ll also be able to download them.
Gah! That's SO many photos! How are we going to choose for the album?!
Don’t worry! We’ll make a date to have you come in to the studio together and Beth will have some drinks and pizza waiting for you while you get to see a first draft of your album design all ready and waiting! We’ll work together to remove, swap and add any photos from your day that you want in the final printed book.
It takes about 2-3 hours but Beth will walk you through every step so that when you leave, everything will already be done and you won’t have to add a single thing to your to-do list!
We're so excited to pick a charity! How does that work?
When you come in to the studio for your album design session, you’ll also get to pick which charity you’d like us to donate to from the current list of non-profit organizations.
If you’re not doing an album, you can let us know via email.
DID YOU KNOW?
Helping our communities is immensely important to us... and to you. One of our favorite ways to give back is to let each couple choose from our featured charities so we can make a donation to that group in their name. Our current roster of badass organizations are:
Oregon Food Bank
Oregon Food Bank collects food from farmers, manufacturers, wholesalers, retailers, individuals and government sources. They distribute that food through a Statewide Network of 21 Regional Food Banks and approximately 1,200 food assistance sites serving all of Oregon and Clark County, Washington.
Imagine Peace for Pups Pet Rescue
Imagine Peace for Pups is a rescue group dedicated to finding forever homes for dogs and cats rescued from high kill shelters.
They place animals in foster and forever homes in their large PNW network of loving humans as well as raise funds for pets with special needs and health issue to give them the chance at the happy life they deserve.
Raices
A nonprofit agency that provides free and low-cost legal services to underserved immigrant children, families, and refugees. With legal services, social programs, bond assistance, and an advocacy team focused on changing the narrative around immigration in this country, RAICES is operating on the national frontlines of the fight for immigration rights.
NAYA
Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Youth Centered, Family Driven, Elder Guided.
SMYRC
SMYRC provides a safe, supervised, harassment-free space for sexual and gender minority youth ages 13-23 with creative activities and support groups plus services like case management, counseling, education, & more. This increases academic succes, access to jobs, reduces poverty and school drop-out. SMYRC honors, empowers, and supports LGBTQ youth to be their best selves and become leaders in their communities.
“Honestly, I might be most excited about cake”
Oh yeah, we feel that real hard! Let’s geek out over whatever you’re most excited about, click the contact button and we can be cake buddies!